1. What Information do we collect?
IDCREATOR collects information about you, our clients (“Clients” or “you”) and the individuals who participate in, or are invited to participate in, any of our Services (“Service Participants”). Collectively, the information collected about you (“Client Information”) and Service Participants (“Participant Information”) are referred to as “Information”.
When Clients register for our Services, we ask them for personal information including, but not limited to, name and contact information, company name, name of business representative, title of business representatives, company address, telephone number, email address, user name and password, and billing information which may include credit card numbers. Clients also provide us with Information regarding the Services they have ordered.
Service Participant Information:
We receive Participant Information from both Clients and directly from Service Participants. This may include any of the following categories of information relating to a Service Participant: personal data and the personal data of others, which may include first and last name, student ID number, grade level, ethnicity, address, phone number, and email, or any combination of the same (“Personally Identifying Information” or “PII”). Before receiving such Information, we contractually require that you warrant that you have a pre-existing relationship with the Service Participant. Service Participants provide us with Information that you may request when using the Services, for example, their gender or zip code, as well as answers to questions. Clients are solely responsible for their content and information provided, and we do not control the theme or questions asked. We may also receive other information communicated by Service Participant directly to IDCREATOR through the Service.
We also log Client and Service Participant Internet Protocol addresses to monitor use of Services and for system administration purposes, including tracking a web session so that we know when, how often and what web-pages of our websites are visited. We also use Service Participant’s Internet Protocol address to analyze and develop reports on the number and frequency of Participant’s use of our Services. To prevent the need to re-insert user-name and password as you and your Service Participants move from one page of our websites to the next, we use “cookies” – short pieces of information used by web browsers to temporarily remember information provided by a user. But, cookies are generally deleted once the web browser used to access a web-site is closed.
2. How do we use information?
IDCREATOR owns all data that it develops for its Clients and owns all of the reports and analyses that it develops for its Clients. IDCREATOR does not use or disclose any individual Participant Information for any purposes, except to develop Services for the Client’s benefit.
3. With whom do we share information?
We never sell Information, and we do not share the Information with any third parties except under the following very limited circumstances:
3.1. Participant Information with Client:
Our Services provide tools that allow you, our Client, to create identity cards for your employees, contractor, and clients.
3.2. As You Explicitly Allow:
We may share or otherwise use your Client Information as you explicitly allow us to and we may share Participant Information as both you and the Service Participant expressly allow.
3.3. Agents Acting on Our Behalf:
We may share some of your Information with other companies who provide us with technical, billing, and other type of essential supporting services. They will be contractually granted access to only that Information which is necessary for them to do their jobs and they will be prohibited from using the Information for any other purpose including sharing the Information with any other party.
3.4. For Legal Reasons:
3.5. Affiliates and Acquisition:
We acknowledge that the use and dissemination of student education records and PII are governed by state and federal laws, including, but not limited to the Family Educational Rights and Privacy Act (“FERPA”), 20 U.S.C. § 1232g, and the Children’s Online Privacy Protection Act (“COPPA”), 15 U.S.C.A § 6502, and strive to comply with these mandates at all times.
4. Can the information be changed?
Your Client Information may be viewed and modified in our active database in real-time, at any time. The changed Information may remain in archives and records for some period of time. Once a Service Participant has submitted their data, they may access his or her Participant Information. Service Participants may contact you and you, in turn, will be able to view the Service Participant’s collected Participant Information and, where appropriate, work with us in modifying Participant Information.
You may permanently delete all PII from our system at any time.
5. How is the information protected?
Our Site has substantial and elaborate security measures in place to protect your Information. Unique user names and passwords must be entered each time a person logs on. Our Service web-sites are hosted in a secure server environment that uses a firewall and other technology to prevent access from outside intruders, in line with prevailing industry standards. Internally, we use security-logs, train our employees, and limit access to IDCREATOR personnel who need to know the Information to deliver the Services. When transmitting sensitive Information, we use encryption technology. All of our technology and processes are not, however, guarantees of absolution security. Clients must actively protect their Information by maintaining the confidentiality of all usernames and passwords and by adequately installing the appropriate anti-virus programs and security measures on their own systems. You must immediately notify IDCREATOR if any information security breach is suspected.
Contact us at [email protected].